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WHAT IF THE ITEM(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?
Did you receive a faulty unit, or the wrong product? Simply not satisfied with your order? Please contact our Customer Support team (Contact Us Page) to start the return process.
Please include the following information: Order number Proof of purchase Video or photo of the faulty product (if applicable) Complete delivery address Contact telephone number In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product